Supplier Dispute User Access
User needs to enable the Manage supplier dispute access right to allow specific users to create and manage disputes for suppliers.
Vendor Dispute Menu
From the Vendor Dispute menu, users can view existing records and create new disputes for vendors.
Create Dispute
Users can create a new dispute by clicking the New button from the dispute tree or form view. Alternatively, a dispute can be initiated directly from a vendor bill under the Dispute With Vendor tab.
Vendor Dispute
Clicking the Dispute button updates the vendor dispute state from Draft to Dispute.
Linked Dispute with Bill
Users can view linked disputes for a selected bill under the Dispute With Vendor tab on the vendor bill record.
Solve Dispute
Users can open a specific dispute record by clicking on the relevant dispute line. Once the issue is resolved, click the Solved button to update its status.
Dispute Solved State
Users can verify that the vendor dispute state has successfully updated to Solved on the record.
Filter Vendor Dispute
Users can utilize various filter options to efficiently sort, search, and locate specific vendor dispute records based on their requirements.
Group By Vendor Dispute
Users can organize vendor dispute records using various grouping options such as by User, Bill, Date, or Status to categorize and review the data efficiently.
Payment Registration Warning
The system will trigger an Invalid Operation warning if a user attempts to register a payment for a vendor bill with an active dispute.
The payment can only proceed once the associated dispute is successfully resolved.